Checkout issue for Shopify

Incident Report for Global-e Status Page

Resolved

Shopify has confirmed that the issue has been resolved.
Order creation has returned to normal, and no further impact is currently observed from our side.

Posted Sep 06, 2026 - 10:33 UTC

Monitoring

Errors are trending downward, and we are now seeing orders coming through normally.
We will continue to monitor the situation closely and provide further updates if needed.

Posted Sep 06, 2026 - 10:06 UTC

Identified

We are aware of an issue affecting order creation for Shopify merchants.
The issue is related to an ongoing incident on Shopify’s side, as reflected on their status page: https://www.shopifystatus.com/
We are monitoring the situation closely and will provide an update here once the issue has been resolved.

Posted Sep 06, 2026 - 09:20 UTC

This incident affected: Checkout (Shopify).