Checkout Issue on All Platforms

Incident Report for Global-e Status Page

Resolved

We have resolved the issue affecting Global-e’s Checkout, and the service is operational. We are currently monitoring performance to ensure stability and verify that the resolution is effective.

Posted Sep 15, 2025 - 13:40 UTC

Investigating

We are currently investigating an issue affecting Global-e’s checkout for all platforms. We appreciate your patience while our team works to identify and resolve this issue quickly.

Posted Sep 15, 2025 - 13:20 UTC

This incident affected: Checkout (Shopify, Salesforce Commerce Cloud, Magento, GEM (Bespoke - Client-Side Integration), BigCommerce, Other Platforms), Payments (Credit Cards, PayPal, ApplePay), and Shipping/Fulfillment, Reports & Analytics, Notifications, Global-e Merchants Admin, Global-e Returns Portal.